Return & Refund Policy
Last updated: 11 September 2026
Thank you for using Bahria Property Hub. Bahria Property Hub provides digital access to property listings and leads compiled from publicly available sources. Because our subscriptions provide access to digital information and services, the following Refund Policy applies to all subscription purchases.
1. Subscription Payments
All subscription plans, pricing, and available features are displayed on our website before purchase.
Once a subscription payment has been successfully verified and access to the Service has been activated, the subscription is generally non-refundable.
By purchasing a subscription, you acknowledge that you are purchasing access to a digital service and property lead/listing information.
2. Payment Verification
For payments made through bank transfer, JazzCash, Easypaisa, or other available payment methods, you may be required to provide a transaction reference or payment details for verification.
If we are unable to verify a payment, subscription access may be delayed until the payment can be confirmed.
If a payment was made but your subscription was not activated due to an issue on our side, please contact us with your payment details so we can investigate and resolve the issue.
3. Duplicate or Incorrect Payments
If you accidentally make a duplicate payment for the same subscription, please contact us as soon as possible.
After verifying the duplicate transaction, we may issue a refund for the duplicate payment where appropriate.
4. Technical Issues
If you are unable to access your subscription due to a technical issue caused by Bahria Property Hub, please contact us.
We will make reasonable efforts to restore access or resolve the issue.
Where the issue cannot reasonably be resolved, we may, at our discretion, provide an appropriate adjustment or refund based on the circumstances.
5. No Refund for Unused Access
Refunds are generally not provided for:
- Unused subscription time
- Failure to use available leads
- Change of mind after purchase
- Failure to contact or receive a response from a property lead
- A property no longer being available
- Changes to property prices or listing information
- Inaccurate or outdated information originating from publicly available sources
- Failure to independently verify a property or contact
- Suspension or termination resulting from a violation of our Terms & Conditions
Bahria Property Hub provides access to publicly available property information and does not guarantee that any particular property, seller, contact number, or lead will remain available or result in a successful transaction.
6. How to Request a Refund
If you believe you are eligible for a refund, please contact us with:
- Your registered account email
- Payment or transaction reference
- Payment date
- Reason for the refund request
Email: info@bahriapropertyhub.com
Phone: +92 335 2253537
We will review your request and respond within a reasonable period.
7. Refund Processing
If a refund is approved, it will generally be processed using the original payment method where reasonably possible.
The time required for the refund to appear in your account may depend on the payment provider or financial institution.
8. Policy Updates
We may update this Return & Refund Policy from time to time to reflect changes to our services, payment methods, or business practices. Any updates will be posted on this page with a revised "Last Updated" date.